overall a good experience but there is a learning curve
I do enjoy the conditioner bar because my hair is left hydrated without being weighed-down. I did have to figure out how to use it on my hair specifically. There are videos that give suggestions on how to best use the conditioner bar, but I found I had to tailor how much and how long I would leave in the conditioner before rinsing. This took only a few washes for me to figure out, so it has been smooth sailing ever since!